Privacy Policy

Background

Code Milk Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.codemilk.co.uk and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.

  1. What Does This Policy Cover?

    This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  2. What is Personal Data?

    Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as 'any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier'.

    Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  3. What Are My Rights?

    Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

    1. The right to be informed about our collection and use of your personal data.
    2. The right to access the personal data we hold about you.
    3. The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
    4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold.
    5. The right to restrict (i.e. prevent) the processing of your personal data.
    6. The right to object to us using your personal data for a particular purpose or purposes.
    7. The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
    8. The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
    9. Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

    Further information about your rights can also be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau.

    If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office.

  4. What Data Do You Collect?

    Depending upon your use of our Site, when you are asked to provide personal data, you may decline, but if you choose not to provide data that is necessary to deliver our services in full to you, the service delivered to yourself may be limited.

    The below information may be collected about you:

    • your name, age/date of birth, gender and other relevant demographic information;
    • your contact details including address, telephone numbers and email address;
    • your social media handles;
    • information about the device you use to browse our websites including the IP address and device type;
    • your communication and marketing preferences; your interests, preferences, feedback, competition and survey responses;
    • your location;
    • your correspondence and communications with us;
    • other publicly available personal data, including any which you have shared via a public platform (such as Instagram, YouTube, Twitter or public Facebook page).
  5. How Do You Use My Personal Data?

    Under the Data Protection Legislation, we must always have a lawful basis for using personal data. We may use data for any of the below:

    • to provide our services to you;
    • to respond with your request or enquiry;
    • to manage any relationship, project or account you have with us;
    • to process, administer and manage payment of projects through email or phone;
    • to improve our services, and to ensure that content from the website is presented in the most effective manner for you and for your computer (or other devices);
    • for crime and fraud prevention, detection and related purposes;
    • where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute);
    • to administer the website and for business development and research (including anonymisation of your personal information for future statistical analysis);

    With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone about our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

    We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose.

    If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

    In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

  6. My Personal Data?

    We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

    The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

    • limiting access to your personal data to those employees with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  7. Do You Share My Personal Data?

    We will not share any of your personal data with any third parties for any purposes, subject to the following exception[s].

    If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

    In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

  8. Can I Withhold Information?

    You may access Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

    You may restrict our use of Cookies.

  9. How Can I Access My Personal Data?

    If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

    All subject access requests should be made in writing and sent to the email hello@codemilk.co.uk.

  10. How Do You Use Cookies?

    Our website uses cookies which are small text files that originate from us and are stored on your computer or website server. They do not retrieve information about you that is stored on your hard drive and do not corrupt or damage your computer or computer files. They help us identify website visitor behaviour and visitors’ particular preferences. Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

    By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us.

    All Cookies used by and on Our Site are used in accordance with current Cookie Law.

    Before Cookies are placed on your computer or device, you will be shown a pop up for your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.]

    Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them.

    In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

    You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

    It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

  11. How do I contact you?

    To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

    • Email address: hello@codemilk.co.uk
    • Telephone number: 0191 2605353
    • Postal Address: 2 St Mary's Terrace, Jesmond, Newcastle Upon Tyne, NE2 4PS
  12. Changes to this Privacy Policy

    We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

    Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.

This Privacy Policy was last updated on 5th October 2022.